If you are the holder of a Shell gas credit card (issued by Citi), see below to access all of your options to pay online or by mail, or to reach customer service with questions or concerns:
- If you have a Shell credit card and want to make a payment online, . (If you have the Shell Business credit card, .)
If you’d like to mail in your payment instead, the payment mailing address is:
P.O. Box 9001011
Louisville, KY 40290-1011
If you are having trouble making a payment or otherwise need help help, call the Shell / Citibank customer service center. The phone number is for consumer credit cards and for Shell business / fleet cards.